We know selling your vehicle can come with questions. At OfferMax, we’re here to make the process simple and transparent. Below are answers to some of the most common questions we receive.
We know selling your vehicle can come with questions. At OfferMax, we’re here to make the process simple and transparent. Below are answers to some of the most common questions we receive.
How do I start the process?
You can start by getting an offer online through our Kelley Blue Book Instant Cash Offer tool or by visiting us for an in-person appraisal. Either way, we’ll provide a fair and competitive offer.
Do I need an appointment for an in-person appraisal?
While appointments aren’t required, we recommend scheduling one to ensure faster service. Walk-ins are always welcome, and we’ll do our best to accommodate you.
Can I sell my car if I’m buying a car from another dealership?
Yes! You can sell your car to OfferMax even if you’re purchasing a vehicle elsewhere. There’s no obligation to trade in or buy from us.
How is my offer determined?
We use the Kelley Blue Book Instant Cash Offer tool, a trusted third-party system that calculates offers based on your vehicle’s make, model, year, mileage, condition, and market demand. This ensures a fair, unbiased valuation.
Will I get paid on the spot?
Sometimes, yes. We aim to issue payment on the spot whenever possible. In some cases, it may take a few days to process the necessary paperwork and complete the payment securely.
Can you pay off my loan?
Yes, we can! If you owe money on your vehicle, we’ll handle the loan payoff process for you. Terms and conditions may apply, so contact us for more details.
Do I have to handle the DMV paperwork?
No! We take care of all title work and paperwork so you never have to visit the DMV.
What if my car doesn’t match the description I provided online?
If there are discrepancies between your online description and our in-person inspection, we’ll adjust the offer accordingly.
What types of vehicles do you buy?
We buy a wide range of vehicles and more, including:
Contact us to discuss your specific vehicle or item and we’ll let you know if we can make an offer.
Do you buy cars that don’t run?
We evaluate cars that don’t run on a case-by-case basis. While we may buy some non-running vehicles, it isn’t guaranteed.
Do you accept trade-ins?
Yes, we accept trade-ins. If you’re looking to upgrade to another vehicle, we can work with you to apply the value of your car toward your next purchase.
Can I sell a car on behalf of someone else?
Yes, but you’ll need proper documentation, such as a power of attorney, to sell the vehicle. Contact us for more details.
What types of vehicles do you buy?
We buy a wide range of vehicles and more, including:
Contact us to discuss your specific vehicle or item and we’ll let you know if we can make an offer.
Do you buy cars that don’t run?
We evaluate cars that don’t run on a case-by-case basis. While we may buy some non-running vehicles, it isn’t guaranteed.
Do you accept trade-ins?
Yes, we accept trade-ins. If you’re looking to upgrade to another vehicle, we can work with you to apply the value of your car toward your next purchase.
Can I sell a car on behalf of someone else?
Yes, but you’ll need proper documentation, such as a power of attorney, to sell the vehicle. Contact us for more details.
How does the Complimentary Vacation Package work?
When you sell your car to OfferMax, you’ll receive a voucher for a Complimentary Vacation Package. You’ll pay only the room taxes and fees for your selected destination. Upgrades are available for an additional cost.
Learn more about the vacation package here.
What destinations are available?
We offer a wide range of domestic and international destinations, including Hawaii, Cancun, Paris, and more. Destination availability is subject to change based on the time of year. See the full list here.